We’re now offering a LAY-BY payment plan on items over $100. This is a great way to buy gear without working your credit card too hard! If you want to lay-by an item, you can get in touch with the details and we’ll send you a lay-by invoice; more on that later. Here’s the basic rundown:
25% deposit
Fortnightly payments
2 months to pay
Ships when paid in full
Here’s a few notes on the above to clarify the process.
DEPOSIT: we require 25% to secure the item, upon receiving your details and a receipt for the deposit, we’ll place the item on hold for you.
PAYMENTS: Lay-by payments can be made via either bank transfer or PayPal. You don;t need to send the same amount through every fortnight, so long as you send something through to keep your lay-by moving. All details required to make payments will be in your lay-by invoice.
2 MONTHS: Once you’v made your deposit, final payment is due two months from the original lay-by date. We aren’t able to offer longer payment terms sorry; in order to keep a healthy cashflow two months is the maximum time on offer.
SHIPPING: We’ll add any relevant shipping costs onto your lay-by invoice. As soon as you’ve paid the full balance, we’ll send your new gear out to you!
INTERNATIONAL CUSTOMERS: lay-by is still available; but you can only make payments via PayPal. For a shipping quote, either send us an email or jump on our Reverb store which has rates for most items on display.
CANCELLATION FEES: we charge a 10% restocking fee if you cancel your lay-by. The fee is usable as store credit for up to three months from the date of cancellation. Any other payments made will be refunded to you.
MULTIPLE ITEMS: if you want to lay-by several items, that’s fine. We can send them out as you pay them off if you’re happy to cover the additional shipping costs involved doing so.
So, HOW DO I GET MY LAY-BY STARTED?
Just send an email to simon@topshelfinstruments.com.au with the following info:
* full name
* delivery address
* phone and email contact
* item you wish to buy
Once we have all that info, you’ll receive an invoice via email, and once you send a receipt for the deposit, your item is on hold awaiting final payment. Easy!
We also offer Afterpay via the checkout on our website. Please note that Afterpay is a third party service that imposes their own credit limits depending on your history with them; returning users can be approved for up to $1000aud but new users are generally limited to under $400.
*We reserve the right to refuse or cancel a lay-by at any point in time. In the case of a shop instigated cancellation, unless the customer is in violation of the lay-by terms, the amount paid up until the lay-by termination will be refunded in full.
As always, feel free to get in touch is you have any questions!
